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GH99's Terms & Conditions — Complete Guide

Please read these Terms and Conditions carefully before using the GH99 platform. This is a legal agreement between you and us.

Last Updated: January 2026

Key Points

Key Highlights of the Terms & Conditions

Before reading the full details, please take note of these key points.

Age Requirement: 18+

Members must be at least 18 years old to open an account and use any services at GH99. Registration by minors is strictly prohibited.

One Account Policy

Each person may only register one account. If multiple accounts are created, all associated accounts will be closed and balances forfeited.

Bonus Wagering Requirements

All bonuses are subject to wagering requirements before any withdrawal can be made. Claiming a bonus without reading its terms may lead to issues.

Payment Verification Required

Identity and payment method verification is mandatory before making a withdrawal. Withdrawals may be delayed if the KYC process has not been completed.

Zero Tolerance for Fraud

Any form of fraudulent activity, use of bots, or system manipulation will result in immediate permanent account closure.

Right to Amend Terms

GH99 may update these Terms and Conditions at any time. Any changes will be posted on the site, and continued use of the platform will constitute acceptance of the updated terms.

Table of Contents
Important Notice: By registering on GH99 or using the platform, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.

1 General Provisions

These Terms and Conditions apply to the GH99 platform (gh99.biz) and all its related services. This document constitutes a legally binding agreement between GH99 and the user.

GH99 is an online betting and casino platform operating under an international gaming license. We are committed to providing users in Bangladesh with a safe, transparent, and enjoyable online gaming environment.

These Terms & Conditions may be updated at any time. Notice of any changes will be posted on the site, and continued use of the platform following such changes will be considered acceptance of the updated terms.

  • These Terms & Conditions are available in both English and Bengali; in the event of a dispute, the English version shall prevail.
  • GH99 reserves the right to reject any user's registration request without providing a reason.
  • The platform may only be used for personal entertainment; use for commercial purposes is strictly prohibited.

2 Account Registration

To open an account at GH99, the registrant must be 18 years of age or older. All information provided during registration must be truthful, accurate, and complete.

Information Required for Registration

  • Full name (as per national ID)
  • Date of Birth
  • Active mobile number
  • Email Address
  • Residential Address
  • A strong password
One Person, One Account: Creating multiple accounts from a single device, IP address, or household is strictly prohibited. If this rule is violated, all associated accounts will be closed.

KYC Verification

GH99 reserves the right to verify a member's identity at any time. The following documents may be requested for verification:

  • Copy of National ID (NID) or Passport
  • Proof of payment method used
  • Proof of address (utility bill or bank statement)
  • Selfie or Live Verification Photo

Withdrawals may be delayed or suspended if KYC verification is not completed. This is done to protect both you and the platform.

3 Deposits & Payments

Multiple payment methods are available for depositing funds at GH99. All deposits are processed in Bangladeshi Taka (BDT).

Payment Method Minimum Deposit Maximum Deposit Processing Time
BKash৳200৳50,000Instant
Nagad৳200৳50,000Instant
Rocket৳200৳30,000Instant
Bank Transfer৳1,000৳2,00,0001–3 business days
  • The name on the deposit account must match the name on your GH99 account.
  • Third-party deposits are strictly prohibited.
  • No additional charges are applied to deposits.
  • Payments made via credit card or unauthorized payment methods will be void.

4 Withdrawal Policy

Withdrawing funds from GH99 is a straightforward and transparent process. However, the following conditions apply:

  • The minimum withdrawal amount is ৳500.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • For KYC-verified accounts, processing is typically completed within 15–30 minutes.
  • The daily withdrawal limit is ৳1,00,000 (higher limits may apply for verified accounts).
  • Winnings earned from bonuses are subject to wagering requirements before withdrawal.
Money Laundering Warning: GH99 is actively committed to preventing money laundering. Accounts involved in suspicious transactions will be investigated, and relevant authorities will be notified if necessary.

5 Bonuses & Promotions

All bonuses and promotional offers at GH99 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus Terms

  • The welcome bonus is available to each new member once only.
  • A minimum first deposit of ৳500 is required to qualify for the bonus.
  • Bonus wagering requirements typically range from 10x to 30x.
  • If wagering requirements are not completed within 30 days of claiming the bonus, the bonus will be forfeited.

General Bonus Rules

  • Bonus balance cannot be withdrawn directly — it can only be used for betting.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
  • GH99 reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is found, any related winnings will be voided.
  • For referral bonuses, the reward will only apply once the referred person completes their first deposit and betting activity.

6 Betting Rules

The following rules must be followed when placing bets on GH99:

General Betting Rules

  • The minimum bet amount is ৳20, and the maximum bet limit is set individually for each event.
  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Odds displayed before a match begins are subject to change; the odds in effect at the time the bet is placed will apply.
  • Bets will be settled once the result is officially announced.

Live Betting

If a system error or disconnection occurs during live betting, the bet will be settled based on the market value at the time of the incident. GH99 is not liable for any losses resulting from technical issues.

Event Cancellation

If a match or event is cancelled or suspended, the stake for the relevant bet will be refunded. For parlay bets, any cancelled event will be counted with odds of 1.00.

7 Prohibited Activities

The following activities are strictly prohibited on the GH99 platform. Violations will result in permanent account closure and forfeiture of all balances:

  • Creating or operating multiple accounts.
  • Placing bets using bots, scripts, or automated software.
  • Exploiting system errors or bugs.
  • Using the platform for money laundering or illegal transfer of funds.
  • Betting using match-fixing or insider information.
  • Using or accessing another member's account.
  • Registering with false information.
  • Deliberately operating in a way designed to abuse bonus benefits.
Zero Tolerance Policy: If GH99 obtains sufficient evidence of any of the above activities, immediate action will be taken with no right of appeal.

8 Account Closure & Suspension

GH99 reserves the right to suspend or close any account under the following circumstances:

  • In the event of a terms and conditions violation.
  • Failure to pass KYC verification.
  • In cases of suspicious transactions or activity.
  • Under the order of a court or regulatory authority.

Members may also request account closure at any time. Any remaining balance will be returned following verification.

9 Responsible Gaming

GH99 is committed to Responsible Gaming. We want every member to enjoy betting as entertainment — not as an addiction. To support this, we offer the following:

  • Deposit Limit: Option to set daily, weekly, or monthly deposit limits.
  • Session Timer: Option to be logged out automatically after a set period of inactivity.
  • Self-Exclusion: The option to take a temporary break from your account for a set period.
  • Reality Check: Regular reminders about your gaming session duration and spending.

For more details, visit our Responsible Gaming View page.

10 Privacy

GH99 takes the privacy of members' personal information very seriously. Details on how we collect, use, and protect your data Privacy Policy Available on the page.

  • Member information is never sold or shared with any third party.
  • Your information is used solely for service delivery, verification, and fulfilling legal obligations.
  • All data is secured with 256-bit SSL encryption.

11 Dispute Resolution

For any dispute or complaint, please contact our customer service team first. Most issues are resolved within 24–48 hours.

  • A ticket number will be issued once your complaint has been submitted.
  • GH99's decisions are final and binding.
  • In the event of a betting dispute, the relevant match data and logs will be reviewed.
  • Contact Email: support@gh99.biz

12 Limitation of Liability

GH99 is not liable for any losses arising from the following circumstances:

  • When a bet fails due to an internet disconnection.
  • When a transaction is delayed due to an issue with a third-party payment provider.
  • Due to unexpected technical errors or server downtime.
  • Any loss resulting from a member's own negligence.

GH99's maximum liability is limited in accordance with applicable law. For detailed legal matters, you are advised to seek independent legal counsel.

Final Note: These Terms and Conditions are the foundation for using the GH99 platform. If you have any questions or need clarification, our support team is always here to help.

FAQ

Terms & Conditions FAQ

Yes, you must be 18 years of age or older to register at GH99. Your age will be confirmed via national ID or passport during KYC verification. Accounts belonging to minors will be closed immediately.

For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳10,000 in bets before withdrawing. This must be completed within the specified timeframe, typically 30 days.

This is a nuanced situation. In general, operating multiple accounts from the same device or IP address is not allowed. However, if two family members play from separate devices, it may be treated differently. Please contact our support team for clarification.

Yes, a notice will be published on the site for significant changes, and a notification may be sent to your registered email. However, we recommend checking this page regularly, as minor changes may not always be communicated by email.

For KYC-verified accounts, withdrawals to bKash, Nagad, and Rocket are typically processed within 15 to 30 minutes. Bank transfers may take 1–3 business days. First-time withdrawals may take a little longer if additional verification is required.

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